24/7 answers
Customers get instant replies, day and night.
Overview
Answer every customer, instantly
Our AI chatbot and virtual assistant answers customer questions on your website and WhatsApp at any time of day, using your own information about products, services, prices and policies.
It captures leads, books appointments and hands conversations over to your staff when a human is needed, with the full chat history.
Reports show what customers ask most, helping you improve your services and content.
Who it's for
- Service businesses
- Schools and colleges
- Hospitals and clinics
- Online shops
Why choose it
Benefits of our AI Chatbot & Virtual Assistant
Lead capture
Collect contact details and enquiries automatically.
Human handover
Pass conversations to staff when needed.
Insights
See what customers ask most often.
How We Work
How we set up your system
A clear, collaborative process that keeps you involved from the first idea to a system your team relies on every day.
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01
Discover
We study your goals, users and data, then agree the scope, timeline and budget with you.
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02
Design
Wireframes and clickable prototypes you can review and refine before any code is written.
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03
Build & secure
Short development cycles with regular demos, followed by security testing before go-live.
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04
Launch & support
Deployment, staff training, documentation and ongoing maintenance after launch.
FAQs
AI Chatbot & Virtual Assistant questions
What organisations most often ask us about our AI Chatbot & Virtual Assistant.
Can the chatbot work on WhatsApp?
Yes. The assistant can answer customers on your website and on WhatsApp.
Does it use our own information?
Yes. It is set up with your products, services, prices and policies.
Can customers talk to a real person?
Yes. Conversations can be handed over to your staff at any time.
Retail & Operations
Related products
Point of Sale (POS) System
Fast checkout with barcode scanning, M-PESA, stock control and shift cash-ups.
Inventory Management System
Stock control across stores and warehouses, with reorder alerts and real-time valuation.
Procurement & Tender Management System
Requisitions, supplier management, tendering and purchase orders with full approval trails.
See AI Chatbot & Virtual Assistant in action
Book a free demo and we’ll walk you through the system using examples from your own organisation.