Business, Finance & HR

CRM Software in Kenya for Sales & Customer Service

Leads, customers, sales pipeline and follow-ups in one place.

Overview

Never lose a lead or forget a follow-up

Our CRM system gives your sales and customer service teams one shared view of every lead and customer: who they are, what they need and what was promised.

Track leads by source, move deals through your pipeline and set follow-up reminders so nothing slips through the cracks. Customer requests become tickets that are assigned, tracked and resolved.

Built-in SMS and email, plus dashboards on sales and team performance, help you sell more and serve better.

Who it's for

  • Sales teams
  • Service businesses
  • Schools and training providers
  • Real estate agencies

Why choose it

Benefits of our Customer Relationship Management

Pipeline visibility

See every deal and its stage at a glance.

Automatic reminders

Follow-up reminders so no lead goes cold.

Customer support

Turn requests into tickets that are tracked to resolution.

Sales insights

Reports on sources, conversion and team performance.

How We Work

How we set up your system

A clear, collaborative process that keeps you involved from the first idea to a system your team relies on every day.

  1. 01

    Discover

    We study your goals, users and data, then agree the scope, timeline and budget with you.

  2. 02

    Design

    Wireframes and clickable prototypes you can review and refine before any code is written.

  3. 03

    Build & secure

    Short development cycles with regular demos, followed by security testing before go-live.

  4. 04

    Launch & support

    Deployment, staff training, documentation and ongoing maintenance after launch.

FAQs

Customer Relationship Management questions

What organisations most often ask us about our Customer Relationship Management.

Still have questions?

Speak directly with a solutions expert.

What does a CRM do?

A CRM keeps all your customer and lead information in one place and helps your team follow up, close sales and support customers consistently.

Can website enquiries go straight into the CRM?

Yes. Website forms and other lead sources can create leads automatically.

Can we send SMS from the CRM?

Yes. You can send individual or bulk SMS and emails directly from the CRM.

Business, Finance & HR

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See Customer Relationship Management (CRM) System in action

Book a free demo and we’ll walk you through the system using examples from your own organisation.